Terms and Conditions
Last updated: 4th April 2024
Welcome to BrainySongs! By using our website and services, you're agreeing to these terms. Please read them carefully.
Using Our Services
In addition to our Privacy Policy and Cookie Policy, this document explains additional information to help you get the best out of this website and allay any concerns you may have regarding Digital Downloads. You may use our services only as permitted by law.
Digital Downloads
When you buy a digital product from us:
1. Purchase: You will be charged immediately upon confirming your purchase. All sales are final, and we do not offer refunds except in specific circumstances.
2. Access: You'll get instant access to download the product. Please note that you'll need appropriate software to use some of our products. This is not provided by BrainySongs.
It is standard procedure worldwide to bundle multiple pdf worksheets/documents together as a .zip file. This means that you will only download a single file, but which contains all the items you purchased. You will need to ‘unzip’ this file to a folder/location of choice in your computer.
It is not recommended that you unzip these files to your phone.
Available free apps are constantly changing, but at the time of writing this document, there are free apps to zip/unzip files. For Windows there is currently 7-zip and for Mac, you can use iZip.
Once unzipped, you will be able to read all your files.
BrainySongs cannot be expected to advise you how to use these programs or assist you with them.
3. Use: You're buying a single user license to use the product, not the product itself. That means you can use it personally, but you cannot resell it or share it with others.
If you're a teacher or a school representative and wish to use our products for educational purposes across multiple users, please contact us to discuss a Multiple Use License. This license allows for broader use of our products, subject to certain terms and conditions.
Please note that unauthorized sharing of our digital products, regardless of the type of license, is a violation of these terms and conditions.
4.Waiver: If you choose to download your purchase immediately, you're waiving your 14-day cooling-off period right to a refund unless the product is faulty. In other words, this means that if you choose to download your purchased file within those 14 days, you may not obtain a refund. In the unlikely event that you have gone beyond the 14 day cooling-off period, please email us and we will arrange a download for you.
Corrupt Files
If there is something wrong with a product, please let us know as soon as possible. Under the Consumer Rights Act, you have the right to a repair or replacement when digital products are faulty. That being said, our products are of high quality and have been scanned and are virus free. Nevertheless, as with any digital product, you should scan all downloaded files before use.
If there is a fault, contact us by email and include detailed screenshots of the issue you have encountered. If our suggested repair or replacement is unsuccessful, you can then claim a refund or a price reduction if you wish to keep the product.
Changes to Terms
We may modify these terms at any time. We'll post any changes on this page, so please check back regularly.
Contact Us
If you have any questions about these terms, please contact us at:
by use of our webform:
https://brainysongs.com/contact
or in writing to: 61 Bridge Street, Kington. HR5 3DJ
Thank you for your understanding and cooperation.